Volunteer Visiting

A caring volunteer is matched with a client and visits them in their own home for companionship or calls a few times a week to check on their well-being.

  • Visits may include going for a walk, chatting, coffee, games, etc.
  • Promotes socialization and the creation of new friendships.
  • Helps alleviate loneliness.
  • Ensures regular contact and security check.
  • Volunteers are matched to accommodate client needs.
  • Les bénévoles de Télébonjour vérifient le bien-être du client par des appels téléphoniques réguliers qui fournit également la camaraderie.
  • Les bénévoles ne sont pas permis d'offrir les soins personnels, l'administration des médicaments, ou aider avec les finances ou des affaires personnelles.



Seniors and adults with disabilities. Eligibility criteria differs for each service. Please check with coordinators for more details.

Becoming a Client

  • By telephone to your local community office.
  • Basic intake information will be requested.
  • Full address including postal code, date of birth, two emergency contact people with their names and phone numbers, billing address and other relevant information needed to provide a specific service.

Grimsby, West Lincoln & Lincoln:
Beamsville Office 905-563-9501 ext. 754

St. Catharines, Thorold & NOTL:
St. Catharines Office 905-682-3800 ext. 712

Welland, Pelham, Wainfleet & Port Colborne:
Welland Office 905-788-3181 ext. 712

Niagara Falls, Fort Erie & surrounding areas:
Welland Office 905-788-3181 ext. 712

Client Intake Form

Privacy & Consent

Community Support Services of Niagara respects your privacy. We protect all personal information and adhere to all legislative requirements with respect to protecting the privacy of our client, volunteers, staff and home workers. We do not rent, sell or trade our mailing lists.  We use personal information to provide services and keep you informed and up-to-date on the activities of CSSN, including services and opportunities to volunteer.